LOCHINVAR SOFTWARE ALIGNS WITH CONFLUENT TECHNOLOGIES
TO DELIVER LOCHINVARIQ LOYALTY INTELLIGENCE SOLUTIONS

Marketing Agreement creates Loyalty Intelligence Solution for the Hospitality Industry

Louisville, KY – November 3, 2003 - Lochinvar Software Inc., a leading provider of Loyalty Solutions for the Hospitality Industry, and Confluent Technologies, a leading provider of Executive Intelligence and Knowledge Management Solutions, have joined forces to produce an advanced customer loyalty solution called LochinvarIQ. This product provides Lochinvar’s customers with an easy and cost effective solution to pull information from diverse data sources and turn it into actionable knowledge.

LochinvarIQ is a superior customer loyalty solution for the hospitality industry. This solution is brought to market through the combination of Lochinvar’s leadership in customer loyalty products and Confluent’s advanced IQ Technology. This cost effective solution can pull information from diverse data sources and turn it into analytical knowledge that is then delivered through highly graphical and very user-friendly methods. The primary goal of this product is to allow hospitality business leaders to make more informed decisions.

“It’s all about knowing your customer, and Lochinvar has proven to be a leader in providing businesses with great loyalty solutions. Our IQ Technology adds a new capability to these solutions and provides a compelling capability to this industry,” said John Leehy, Chief Executive Officer of Confluent Technologies. “We look forward to expanding our relationship with Lochinvar and to delivering what is truly an innovative loyalty solution.”

"Our partnership with Confluent Technologies gives restaurateurs a powerful analytical tool which allow them to better leverage their customer data which is collected in our CRE (Customer Relationship Enhancement) database. The development of LochinvarIQ makes it possible to present the information in an easy way, allowing them to make informed marketing decisions that will drive their bottom line,” says Mike Devine, Vice President, Business Development of Lochinvar Software.

Both companies plan to release Lochinvar IQ to market in the forth quarter of 2004.

About Confluent Technologies

Confluent Technologies, based in Louisville, KY, provides knowledge and decision making services that aggregate, manipulate and visualize data from multiple sources, across any platform. Leaders in business and education invest in Confluent services to gain a higher level of knowledge in order to surpass organizational goals. For more information, visit the company's Web site at www.ConfluentTECH.com or call (502) 515-4916.

About Lochinvar Software, Inc.

Lochinvar Software Inc. is a technology-driven marketing firm, which architects and develops customized CRE (customer relationship enhancement) solutions for the hospitality and selected retail markets. The Lochinvar suite of software tools provides one-to-one marketing solutions which can be run in various operating environments, including Squirrel and Micros POS systems, and Windows XP. The software enables restaurateurs to recognize and reward customers by creating customized, cost-effective loyalty marketing program to meet their individual needs. In addition, Lochinvar’s creative design team assists clients with the design and development of their loyalty marketing programs, including gift cards, promotional materials, and advertising programs. To learn more about Lochinvar, visit www.lochinvarsoftware.com or call 604 681 5007.

MEDIA CONTACTS:

John Jackson
Confluent Technologies
Tel 502.515.4916 / Fax 502.212.4004
JohnJ@ConfluentTech.com

Mike Devine
Lochinvar Software Inc.
604.681.5007
MDevine@LochinvarSoftware.com